Celebrate Small Successes
On a typical day I sat down to make a few calls, a few I had been putting off because I knew it would take a few minutes to either chat or navigate around the menu, push 1 for this option, 2 for this option etc. The first call was to the dentist to book a clean, we confirmed a date and time and I wrote this down.
I don’t know about you but I forget if I don’t write it down then I stress about trying to remember it. I write everything down as it enforces it in my
brain. Especially goals, if you write them down you are more likely to achieve them as you set your intentions.
Before I had even hung up I moved straight to my next item on my ‘to do’ list. Call medical insurance because they denied a claim for my daughter which I knew I was entitled to.
It had been a long process which I won’t bore you with but let’s just say, 3 dental opinions, general anaesthetic procedure, braces, poor kid with sore
teeth for two weeks, bills, anaesthetist, hospital fees, medicare and this was the final piece at the end of all this drama.
After entering all my details and navigating through the phone automation, I was finally chatting to a real person and once I had explained everything
this was his actual response “Sorry but we only looked at the first line of the form and that item was not claimable so we stopped, denied your whole
claim, and didn’t look at the next item.” Sincere apology, the refund will be in your account tomorrow.
As he was saying this I had mentally ticked this off my ‘to do’ list and was already thinking of my next call.
Congratulate myself on small successes. This is my ridiculously simple technique.
Stop thinking. Take one deep breathe. Smile. That is it and it only takes seconds. Not minutes or hours.
So in between calls I celebrated. Dentist booked. Medical claim finally complete and a refund, happy dance.
Stop. Breathe. Smile.
Join me to find out how this can mathematically and scientifically be explained with the chaos theory. One small change right now, radically changes the
outcome. The effect might appear random and insignificant and yet it creates order out of chaos.
Its ridiculously simple and that’s the best part. It takes no effort, is so simple yet extremely effective.
You can concentrate much better on the next call. Feel accomplished and have you laughing at how ridiculously simple your calm cue is to help you find your calm and conquer your chaos.